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Frequently Asked Questions
Clear answers about inventory reports, inspections and bookings in London
General FAQs
What is an inventory report?
An inventory report is a detailed record of a property’s condition and contents at a specific point in time. It provides evidence for landlords, tenants and agents and is commonly used at the start, during and end of a tenancy. Not sure which type you need? See our
services page for a full overview.
Who are inventory reports for?
Inventory reports are used by landlords, letting agents and tenants to create an independent, impartial record of condition, contents and cleanliness that helps reduce disputes.
Do tenants need to be present for inspections?
No. Access is usually arranged via the landlord, letting agent, concierge or lockbox. Reports are issued digitally after the inspection.
Are photos included in the report?
Yes. Photo evidence is included as standard to support written descriptions and provide clear documentation. Where appropriate, 360° photos may also be used to provide additional visual context.
Are your reports independent and impartial?
Yes. Reports are completed objectively and independently, providing a fair record of condition for all parties.
Check-In Report FAQs
What is a check-in report?
A check-in report is completed at the start of a tenancy. It documents the condition, cleanliness and contents of the property and records meter readings and safety items. Learn more about our
check-in report service.
Is a check-in report legally required?
While not legally mandatory, a check-in report is strongly recommended. Without one, it can be difficult to evidence condition at the start of a tenancy.
Check-Out Report FAQs
What is a check-out report?
A check-out report is carried out at the end of a tenancy. It compares the property’s condition against the original check-in report and highlights changes, damage or cleaning issues. More detail is available on our
check-out report page.
Can a check-out be completed without a check-in report?
A check-out report can still be completed, but without a check-in report there is no baseline for comparison. This may limit what can be fairly assessed at the end of the tenancy.
Interim / Mid-Term Report FAQs
What is an interim (mid-term) inspection?
An interim inspection is a mid-tenancy condition check which includes testing smoke and carbon monoxide alarms, recording utility meter readings and reporting any maintenance issues.
Why would I book an interim inspection?
Interim inspections help identify issues early, such as maintenance concerns, damage or tenancy breaches, before they escalate.
Does an interim report replace a check-out report?
No. An interim inspection is not a deposit assessment and does not replace a check-out. It’s a management tool rather than an end-of-tenancy comparison. You can read more about
interim inspections and why they are recommended.
Booking & Pricing FAQs
How much does an inventory or inspection cost?
Prices vary depending on property size, furnishing and service type. Full details are available on our
price list.
How do I book a report?
You can book by getting in touch with your preferred service and property details. If you have a question that isn’t covered here, feel free to
contact us.
How quickly will I receive the report?
Reports are typically issued within 2 working days after the inspection, depending on service type and booking time.
Which areas do we cover?
- Central London (e.g. W1, WC1, WC2, EC1)
- East London (e.g. E1, E2, E3, E8, E9, E14)
- North London (e.g. N1, N3, N4, N6, N10, N14)
- North West London (e.g. NW1, NW3, NW11)
- South East London (e.g. SE1, SE3, SE18)
- South West London (e.g. SW1, SW3, SW5)
- West London (e.g. W2, W5, W8, W11, W14)
- Greater London & beyond (e.g. HA0, WD3)